Privacy Policy
Last updated: May 28, 2026
This Privacy Policy applies to all applications and services provided by ProCarn Solutions, LLC, including Exoneree, Exoneree Org, and Prosopagnosia Guide. Where practices differ between apps, app-specific sections are clearly labeled below.
General Policy (All Apps)
Information We Collect
- Contact Info: Name, phone number, and/or email when you provide it.
- Support Requests: Details you submit when asking for help.
- Diagnostics: Basic technical data and crash logs (e.g., device model, OS version) to maintain and improve our apps.
We do not sell your data and do not use data for third-party advertising or cross-app tracking.
How We Use Information
- Deliver core app features and functionality.
- Coordinate assistance with partners and trusted service providers when needed.
- Ensure security, fix bugs, and improve performance.
Retention
We keep contact and support information only as long as needed for support and legal obligations.
Your Choices
You can request access, correction, or deletion of your data by emailing dylan@procarnsolutions.com. Some features may not work without certain information.
Children
Our apps are not directed to children under 13. If you believe a child provided data, contact us to remove it.
Security
We use reasonable safeguards to protect your data, but no method of transmission or storage is 100% secure.
Changes
We will update this page if practices change and will revise the "Last updated" date above.
Exoneree & Exoneree Org
Provided by ProCarn Solutions, LLC in collaboration with the Organization of Exonerees (OOE).
Additional Information Collected
- Support Requests: Details you submit when requesting assistance are routed to OOE to fulfill support needs.
Sharing with OOE
Information submitted through support requests may be shared with the Organization of Exonerees solely to coordinate and fulfill assistance. OOE is bound by its own privacy practices when handling this information.
Contact
ProCarn Solutions, LLC • dylan@procarnsolutions.com
